RETURNS

For returns: return@beeeliteessentials.com 

We work towards providing the very best of service and products that bring smiles to your skin everyday.

We have a very transparent 45-days empty jar full money back guarantee. So, if you do not see a difference in your skin, you are welcome to contact our customer support for returns.

We will accept returns within 45 days as long as you ship us back even empty jar or bottle of the products of the first purchase. 

 If 45 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. 

Please note that complementary items and products are excluded from this policy

Please note that:

  1. The Bee Elite Essentials team reserves the right to follow up on claims of returns it deems to be suspicious in nature. Prohibited activities that will construed as spurious claims include improper usage of the product and deviation from recommended usage, using products for any conditions other than for sole cosmetic reasons, and any other issue that the team deem to be suspicious in nature.
  2. The refunds may only be credited to the original account and the original payment method.
  3.  Please use the same email, used at the time of placing the order to communicate for refund.
  4.  Please use a trackable shipping service and provide the return tracking number in your communication to ensure we can track the package.
  5.  Please note that return shipping is to be borne by the customer
  6.  Please allow for the time for the shipping services to deliver the package back to us. The refunds will be issued once our return team gets the package and verifies the same to our Finance dept.

Click here for Returns/Refund request form






    Mention the relevant information in the columns. You can also add any message along with the request.

    We will send you the return confirmation email upon receiving your request. Please allow 48-72 hours to start processing your request. 

    SUPPORT

    We are available for our esteemed customers 24 x 7 and as such are available on Facebook messenger, Onsite chat, emails and phones. But due to the sheer volume of calls and emails, we may not be able to respond to you immediately. Our support team specialises in providing best solution to all our esteemed customers, and therefore goes through each and every message that we receive. So, it may take some time. So, don’t fret if there is a delay. Chances are one of the members of our support team is working towards providing a solution.

    Here are some quick and easy ways to contact us:

    1. By email: support@beeeliteessentials.com
    2. Use the Help button widget on the right side of the screen on your phone/tab/computer to get answers for most and frequently asked questions. You can also submit a request if you can’t find an answer. We will reply to you as fast as possible.
    3. Live chat: Find Blue chat button at the bottom right corner
    4. By text message/SMS: 1-800-701-2515
    5. By outbound call/SMS support number(US only): 1-301-591-6565 
    6. By using contact form on our Contact Us page

    We are always striving to provide the best services to our esteemed customers. That’s why we have created a streamlined process for returns.

    Please fill out the form above to initiate the returns process. We will reply back to you  and  we will send you a response upon receiving your request where we will send you the details in email about the refund process. Please allow 48-72 hours to start processing your request.

    Upon receipt of the returned item, our team will confirm and verify the same to our Finance department, which will then issue a refund. Please note that the funds may take a few days to reflect in your account. Please let us know if there is any issue and we will help you.

    Our prices of our products are displayed in US dollars.

    Our shipping and handling charges are the following:

    1. For individual/ single bottles till 2 items of merchandise – $ 7.99
    2. For full bundle (promotional offer ) – $19.99

    For orders above $149, Shipping and handling will be Free.

    Please allow at least 1-2 business days for our fulfillment team to process your order. Our orders are shipped by DHL, one of the most trusted and premium shipping services. Orders to Continental US and Canada are delivered within 4 to 5 business days. 

    Please contact us for shipping times to other countries.

    Note: Shipping times changes due to COVID19

    As you are aware that the world is reeling from the pandemic due to the spread of the Corona Virus, known commonly as COVID-19. The virus has disrupted the lives and routines everywhere and for everyone. Therefore, it is a must that we all must take precautions and preventive steps to stem the spread and propagation of this highly virulent and fast spreading virus. Unfortunately, this has resulted in the scaling down of business operations everywhere, including us and our shipping partner. Therefore, the shipping times will be increased by 6-10 days. Please be patient as we are working hard to make sure you receive your items in a reasonable amount of time.

    Please check the tracking information details for your package on our site or on DHL’s website to know the latest status for your package.

    We will send you the tracking code of your orders to the email that you filled when placing your orders. This email will also guide you to how to track your package. Please note that tracking information can also be checked on DHL tracking.

    Tracking of items by DHL is made and updated in real time. But sometimes there can be a little delay in update of real time data. Please contact the DHL in case of any delays. 

    Please contact the DHL service to reschedule the delivery or have them hold for you at their local outlet/center. It is your responsibility in the event of rescheduling to collect the package.

    Yes, we ship to most countries worldwide. Please contact us Support@beeeliteessentials.com in case of any questions regarding shipment availability in your country.

    If there’s an issue with your package, please contact our Support team. Please use the Contact form.  It is important that you do not break the seal of the product. We will get back to you at the earliest.

    Please contact our support team through on-site chat support and/or email us at support@beeeliteessentials.com . Please mention your name, email you used while placing the order , and your best contact number for our team to call you. Please note that call back may not be available in non-English speaking countries.

    Sometimes, your computer/mobile screen may render or show the product in a slightly different color. Also, the product(s) containers – bottle, jar may have a slightly different color than seen on the product page.

    RETURNS

    For returns: return@beeeliteessentials.com 

    We work towards providing the very best of service and products that bring smiles to your skin everyday.

    We have a very transparent 45-days empty jar full money back guarantee. So, if you do not see a difference in your skin, you are welcome to contact our customer support for returns.

    We will accept returns within 45 days as long as you ship us back even empty jar or bottle of the products of the first purchase. 

     If 45 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. 

    Please note that complementary items and products are excluded from this policy

    Click here for Returns/Refund request form






      Mention the relevant information in the columns. You can also add any message along with the request.

      We will send you the return merchandise authorization(RMA) upon receiving your request. Please allow 48-72 hours to start processing your request. RMAs have a limited validity of 15 working days. For details on how to send back the product please go through Return steps.

      Our prices of our products are displayed in US dollars.

      Our shipping and handling charges are the following:

      1. For individual/ single bottles till 2 items of merchandise – $ 9.99
      2. For full bundle (promotional offer ) – $19.99

      For orders other than above, Shipping and handling charges will be calculated on a weight basis.

      Please allow at least 1-2 business days for our fulfillment team to process your order. Our orders are shipped by DHL, one of the most trusted and premium shipping services. Orders to Continental US and Canada are delivered within 4 to 5 business days. 

      Please contact us for shipping times to other countries.

      We will send you the tracking code of your orders to the email that you filled when placing your orders. This email will also guide you to how to track your package. Please note that tracking information can also be checked on DHL tracking.

      Tracking of items by DHL is made and updated in real time. But sometimes there can be a little delay in update of real time data. Please contact the DHL in case of any delays. 

      Please contact the DHL service to reschedule the delivery or have them hold for you at their local outlet/center. It is your responsibility in the event of rescheduling to collect the package.

      Yes, we ship to most countries worldwide. Please contact us Support@beeeliteessentials.com in case of any questions regarding shipment availability in your country.

      If there’s an issue with your package, please contact our Support team. Please use the Contact form.  It is important that you do not break the seal of the product. We will get back to you at the earliest.

      Please contact our support team through on-site chat support and/or email us at support@beeeliteessentials.com . Please mention your name, email you used while placing the order , and your best contact number for our team to call you. Please note that call back may not be available in non-English speaking countries.

      Sometimes, your computer/mobile screen may render or show the product in a slightly different color. Also, the product(s) containers – bottle, jar may have a slightly different color than seen on the product page.

      SUPPORT

      We are available for our esteemed customers 24 x 7 and as such are available on Facebook messenger, Onsite chat, emails and phones. But due to the sheer volume of calls and emails, we may not be able to respond to you immediately. Our support team specialises in providing best solution to all our esteemed customers, and therefore goes through each and every message that we receive. So, it may take some time. So, don’t fret if there is a delay. Chances are one of the members of our support team is working towards providing a solution.

      Here are some quick and easy ways to contact us:

      1. By email: support@beeeliteessentials.com
      2. Use the Help button widget on the right side of the screen on your phone/tab/computer to get answers for most and frequently asked questions. You can also submit a request if you can’t find an answer. We will reply to you as fast as possible.
      3. Live chat: Find Blue chat button at the bottom right corner
      4. By text message/SMS: 1-800-701-2515
      5. By phone: 1-818-918-9282 
      6. By fax: 1-800-701-6009
      7. By using contact form on our Contact Us page